Top-Rated HVAC Contractor in Placer County, CA

Great guy from a wonderful local air
conditioner service company. Recommended.

I’ve been using Fox Family for years now, and specifically asking for William. William is by far the best technician. His integrity, thoroughness and focus on ensuring the best customer experience is always spot on!! I definitely recommend Fox Family for all your heating and air conditioning needs and be sure to ask for William!!

Gareth was informative, professional, and thorough. Helped our older AC continue to cool our home.

I wanted to wait about a month after the install to write this review, because I wanted to make sure that everything was in good working order for awhile. If your considering anybody else to do your install of your HVAC, DON’T DO IT.

I had 3 quotes. Fox Family Heating and Air came in at 4k less and did a hell of a job.

John who came in originally and gave me the quote, didnt just come into my house look around for 10 minutes and give me a quote. He “framed” everything. Why he was going in my attic, why he was recommending certain products over other ones, and all the numbers made sense on paper. Do you know I was going to pay 2k more for a Daikin, and instead he broke down why the Mitsubishi was better and even less costly (and he even sells Daikin) I mean the transparency was always there through the whole appointment. I’m a broker that represents multiple companies in the Medicare field. When you give your customer honest FACTS (not opinions) without “playing favorites” the trust from the customer usually kicks in immediately. And it did. So I appreciated that he was unbiased.

Now keep in mind I am terrible with names but I really wanna shout of the whole crew that was at my house. They all deserve a raise. (None of that pizza party once a year type of stuff lol.) These guys were there at 7:00 AM on the dot and had everything up and running by 3:00 PM. Note that my house is 890 square feet so it’s not very big, but there was literally no downtime for these guys at all. Taking out the old furnace, and condenser, all the old wiring, running all new wiring, making my lineset look nice and insulated. I mean they really kicked ass. They were professional too.

Now getting to the bottom line. For the last 5 years our old AC was intermittently going out every summer. We were stuck in 110 degree weather and our house at 2 oclock in the morning would be anywhere from 88 to 93 degrees. It was a complete nightmare and with kids, you can only imagine how we were dealing with that. Since the install last month, our house has been ICE COLD on those hot days.

What I like about the heat pump is it constantly runs, but its not loud, like our old condenser was. We couldn’t even have company in our other bedroom because it was so loud. This new Mitsubishi is super quiet.

I also want to say for the record that after the install was done, one of the other companies (that has a penguin as their logo) emailed me a voided contract, and in that email it said Reason for void: “Lost to a cheap company” 😂

Go with Fox. Go with the Family owned business because these bigger outfits don’t have the transparency Fox does. These men are the best in the game and they did a great job on my home.

One of the guys Zeke even noticed my vents were flipped upside down. No wonder half the house was getting cold. Now my floors are even getting cool in the summer. I mean what more do you want? I’m extremely grateful.

If you got a bid from Fox, JUST SIGN IT.