We have now gone to Fox Family Heating and Air twice, once for a furnace tuneup and the 2nd for some work on our A/C that turns out to be a little complicated but the service specialist Keoki was able to track down the problem, fix it quickly, and give us the relief we need before the heat gets here. We liked our two interactions enough to sign up for the membership with them. Thank you to the team and look forward to a long relationship!