We’re the HVAC service company determined to prove there is still a “Fast, Honest and Friendly” HVAC company in the Sacramento Valley.

Cameron has helped me twice now and he is just exceptional. Fox Family is very lucky to have him and if every technician they have is like Cameron, this is a company you can trust. He gave me great advice on how to ensure my HVAC lasts and volunteered easy to understand explanations so I could get the logic behind it. To their credit, they are interested in your satisfaction and longevity as a customer, not in squeezing money out of you. I feel extremely safe and taken care of with their service.

A great honest and dependable HVAC company!
Best HVAC company that I have run into!
When choosing their HVAC maintenance plan, they check your house twice a...

05/09/25 We just had Fox install the ducts we needed to replace that were deteriorated, increase the air return to maximize our system capabilities and...

Fox Family is great. This time one of our AC units stopped working. When Marcus got there and he opened up the panel on the side of the compressor, he said “this might be the easiest fix in the world”. A low voltage wire had come loose from its contact. He was done in 10 minutes. Charge was reasonable. These guys are awesome.

Had a great experience with the AC technician who came out. He was incredibly helpful and took the time to walk me through everything he did and explain how my system works. I really appreciated how straightforward and honest he was—something I’ve been looking for in a service provider. It gave me confidence in the work being done and helped me better understand my own setup.

Excellent services rendered from this company. Calling and setting up an appointment was easy and straightforward. We received a notification call prior to our appointment time allowing us to facilitate our technicians arrival. Our technician Patrick answered all our questions and performed a thorough diagnostics test and explained what he had found. We will definitely be utilizing their services in the future again. Exceptional customer service!

A year ago we contracted with Fox Family to put in a new HVAC system, removing our gas furnace and installing an electric heat pump system. We were...

Fox Family Heating and Air provides a great service. My tech for 2 years now is William Gadow and he is thorough, efficient and professional. When I first moved into my house he located a bad issue with my heat exchange (which the home inspector completely missed) causing propane to come into my living area. Great catch on William’s part. Highly recommend this company.

We have been using Fox Family for several years. It’s really great to have a reliable responsive service like there’s, this visit was part of our annual contact. But, routine or emergency they respond quickly with good cost effective advice. This visit Carson was our Tech and as always he was efficient, and left us confident we were getting the service we needed. If your looking for a company to help you with your HVAC needs this is the company to try, you won’t be disappointed.

We had a great experience with Fox Family Heating and Air Conditioning today! Joey came out for our maintenance appointment, and he was fantastic. He was extremely thorough, taking the time to carefully inspect everything and make sure our system was running efficiently. What really stood out was how clearly he explained everything and showed us pictures of our unit —he walked us through the maintenance steps he performed and gave us helpful tips on what we could do to keep things running smoothly. It's rare to find someone so knowledgeable and patient. We really appreciated his professionalism and the time he took to ensure we understood our system better. Highly recommend Joey and the entire Fox Family team!

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Zachary Ottinger from Fox Family Heating and air did a fantastic job in his service maintenance at our home. He took time out to take pictures of our units inside and out to ensure he could be able to explain picture for picture his findings and he suggestions. Fox family is truly an honest And trustworthy heating and air conditioning company. I look forward to doing more business with them because of the integrity of their work the people that they have working for them are indeed and asset to their company especially Zachary. He went above and beyond and the young man is truly a gem of knowledge of caring and wanting to put fourth more than his Best effort.

I would like to start by saying last year we got two estimates from very well known air conditioning company.
the first one gave an estimate of 2000. we got...

I would like to start by saying last year we got two estimates from very well known air conditioning company.
the first one gave an estimate of 2000. we got 2 opinion he told us there was nothing wrong he believed that when the our air conditioning unit was replaced that they didn’t open our vent to a bigger size for a filter which could be the cause of no cool air. so we suffered a lil threw the end of last summer. this year my husband said we need to support family companies. we couldn’t be any happier. we have to say that this is the best decision we have made by far choosing fox family heating and air.
the young man Zack Smith that stopped by was very polite knowledgeable. he explained everything step by step. He made us feel very comfortable,gave us a few options with explanation. First he found that our compressor switch was turned off at the breaker box. very suspicious. were not sure what company in the past caused this. it was not a circuit break it was shut off and we have it padlock. when we opened the padlock for Zack is the first thing he saw, then he took us to the air conditioner and showed us, by connecting it to his equipment and he showed us the issues. That when he fixed it, by putting a hard start kit to relieve the compressor. he also put some refrigerant and I have to say our air conditioning system is as good as knew. we haven’t had this cold air in a few years. this company is ligit you must give them a try. our experience was a 10 to excellent our air condition goes to which ever setting we put it on,cold to freezing . our whole house two stories is back to our comfort. fox family thank you and thank you Zack you made our visit smooth We finally found a company we believe in and that we can stay with. thank you Zack.

We have a subscription of Fox Family annual plan for the maintenance of both A/C and heating systems in our home. We are very happy with their service every six months.

Mr. Lesane Noble helped us service our A/C units this year and he did an excellent job. He took his time, checked everything including all circuits, wiring & electronics, explained to us everything and answered all our questions. He is very detail oriented and professional. We would live to continue working with him and recommend him & the Fox Family very highly.

I hired Fox Family Heating and Air last year to install a heat pump HVAC system, and I am happy with the experience. From start to finish, their team was professional and easy to work with. The installation went smoothly, and the system has been working great ever since.

I just had my spring tune-up, and Cameron came out to handle the service. He was fantastic, super knowledgeable and friendly. He took the time to answer all my questions and made sure everything was running as it should.

Fox Family Heating and Air installed our American Standard two stage gas/electric split system last year. They provided clear and up front quotes when deciding on different options, explained everything clearly and concisely, and were overall easy and friendly to work with. The install of everything went smoothly, with everyone arriving at the scheduled time, explaining the work that was being done, walking is through everything for the new system once it was installed, and cleaning up after the install was completed. We have been very happy with our system.

Joey has provided regular maintenance service to our system and has provided excellent service. He discussed options with us regarding an air purifying system when we were considering adding one and then did the install when we were ready to move forward. Joey has consistently been professional, friendly, knowledgeable, and thorough in his work.

I would highly recommend Fox Family Heating and Air for any HVAC needs. Every individual at this company has been a pleasure to work with from moment one of reaching out to them and I have appreciated the continued excellent service.

Carson with Fox Family Heating and Air, did an excellent tune up of our HVAC system. He was extremely knowledgeable and thorough and answered our many questions. He carefully explained some optional fixes after reviewing his photos of the problems and carefully explaining the benefits of fixing them. There was no pressure. Carson was efficient and friendly. We have used Fox, a family-owned business before and were pleased with their service. Based on our experience, we would highly recommend Fox and Carson for HVAC services.

My heater stopped working and I needed help. Fox was a second opinion. They were so great. They took pictures of what was wrong with the heater. They explained everything so well I was very comfortable making my decision. It’s wonderful to trust a company again. They are very honest. Thank you so much. Darlene

William was very kind to explain about the job, which I was with him during the work. He did the job faithfully, fixing thermostat connection and help me set up the app with good explanation. Recommend him strongly for Hvac maintenance!

This company has always been very helpful and the techs do a great job of explaining everything. Mack helped us out doing our annual maintenance and he did...

I had a tune-up of my furnace and AC. Zach provided excellent customer service and had vast knowledge to provide clear answers for my HVAC questions and how the services work. Additionally, the office staff are extremely friendly and helpful. So far, I am satisfied with my decision to give my business to Fox Family.

Nothing but good things to say about Fox Family Heating and Air! Our Family have been service plan members for a few years now after a friend’s recommendation about their services. They are very communicative and thorough in their approach. A friendly maintanence team has kept our 20 year old HVAC to the top of its Performance. I can appreciate they offer suggestions on improvements and never feel like I’m being pressured by a salesman. If in their regular scheduled service call they find something is broke they fix it, if not they leave with a smile happy to inform that all is well. And Always offering to replace the filter if you have one handy! We look forward to a continued long lasting relationship and are happy to be part of the Fox Family!

From the moment he arrived, Carson demonstrated a level of courtesy and professionalism that was truly commendable. He introduced himself warmly and took the time to explain the inspection process, ensuring that I felt comfortable and informed throughout his visit. His respectful demeanor and friendly attitude made the entire experience pleasant.

Carson was not only thorough in his inspection but also took time to answer all my questions and address any concerns I had about my unit. His ability to communicate technical details in an understandable way was especially helpful, and I left the appointment feeling reassured about the condition of my system.

It is clear that Carson takes pride in his work and values customer satisfaction. His courteous approach reflects positively on your company and reinforces the importance of exceptional service in your industry.

Thank you for having such a dedicated team member. I look forward to any future service needs and hope to see Carson again.

Warm regards,

Annie Conley

Amazing winter hvac tune up today by Joey. He went above and beyond and was very thorough. Would happily work with him again. We would like him to be our...

Been a customer of Fox Family for almost a decade. They do all my installations and repairs. I HIGHLY recommend them and am VERY happy with all of their services. They give clear and concise quotes, show up on time and are always easy to work with.

This week I had a mini split installed in my master bedroom and I LOVE it. The installation by Mark and Nate was super clean and efficient. I found them both to be pleasant and professional and they did a fantastic job! Collin came by today to makes some tweaks to the pump for the unit and I also found him to be very knowledgeable and helpful. They went over how to operate the unit twice---once for me and once for my wife. Super patient and helpful. The job site was clean and they made sure we were happy and satisfied BEFORE they were paid. Can't say enough about this company and would use them again. I wish all contractors were this easy to work with.

William was on time and very professional. He came to inspect our heating system on a day when it was pouring out, but that did not prevent him from taking his time and providing excellent service. He explained his findings and took photos so I can visually see and understand the type of work needed to fix the issue. Fox Familly Heating & Air exceeded my expectations. From the first contact I made with the office to the technician, they know what customer service is supposed to be. Thank you!

I'm having a problem with a roof leak coming, from what appears to be around my HVAC unit. Fox & Family have been recently servicing my unit so I called them. Fox & Family sent their tech Patrick, and he was excellent. He checked out the attic, and then all the innards of the HVAC unit for possible water problems. With his input, clearly describing how the HVAC is flashed, I was able to eliminate possible causes, and determine a probable cause. Patrick was very professional and easy to work with.

Contrast that with the company that installed the unit in 1995 that I called. The person taking the call didn't think it was up their alley and that I should contact a roofer. I'd already talked to a roofer, and they wanted $1800 to re-flash the whole unit. Patrick's seemed to think that was not needed, considering the existing roof's condition and the state of the existing flashing around the unit. I agreed with him. I will be doing a DIY repair on the Unit's down slope flashing with some Henry's 209XR.

I can’t say enough great things about Cameron! He's truly a top-notch HVAC technician—professional, knowledgeable, and incredibly thorough. From the moment he arrived, he took the time to assess our unit carefully and explained everything in a way that was easy to understand. His attention to detail and commitment to getting the job done right was stellar.

Not only did Cameron diagnose any potential issues efficiently, but he also went above and beyond by providing helpful maintenance tips to keep my system running smoothly. It’s clear that he takes pride in his work and genuinely cares about his customers.

I highly recommend Fox and Family, and of course Cameron, to anyone in need of expert, reliable, and friendly service.

We had our first service with Fox today and couldn’t be more pleased. Joey was very knowledgeable, friendly and explained the inspection throughly, including photos. They were even able resolve our repair during the visit. I was very impressed with the high level of customer service I received.

Recently had Fox Family out to inspect my furnace, and was very pleased with the service I received. My technician, Zach O. was very friendly, knowledgeable, and helpful. He did a thorough inspection and was able to locate my problem quickly, and then explain it to me with helpful photos of the issue. Pricing was very fair and more competitive than other bids I had received. I’d gladly hire Zach and his team again in the future.

We decided to try FOX after a decade with another local, highly commercialized HVAC Company which we grew to despise, because they were gouging us of our...

I called Fox Family based on their reddit reviews and they did not disappoint. Joey serviced the heat pump and explained exactly what he was doing and why...

I recently had an issue with my heater no longer blowing hot air, so I called Fox Family Heating and Air Conditioning to check it out. From start to finish, their service was excellent.

The technician Nick arrived on time and quickly diagnosed the problem. He explained everything to me in detail, which I really appreciated. It turns out that the unit had been poorly serviced in the past, and some repairs weren’t completed properly by the home warranty contractors I had called in the past. On top of that, the system was incredibly dirty because it hadn’t been cleaned in a long time even though those home warranty contractors said they had cleaned the unit.

The Fox Family team didn’t just fix the immediate issue; they went above and beyond to ensure the system was in good working order. They thoroughly cleaned the unit and addressed the previous subpar repairs, giving me peace of mind that my system is now functioning as it should.

I was especially impressed with how knowledgeable and transparent they were throughout the process. They took the time to explain what they were doing and why, which made me feel confident in their work.

I highly recommend Fox Family Heating and Air Conditioning for their professionalism, expertise, and customer-focused approach. I’ll definitely be calling them again for any future HVAC needs!

After reading their excellent online reviews, I scheduled a service call with Fox Family Heating and Air. My service technician, Nick, arrived on time and was both professional and personable. He took the time to understand the issue I was experiencing and mentioned how long his inspection would take, which I really appreciated. Throughout the process, Nick shared detailed photos and videos of his inspection and was patient and thorough in explaining the issue, providing an estimated cost, and outlining the next steps and timeline. I felt confident in his expertise and appreciated his clear communication. Highly recommend Nick and the Fox Family team!

I recently had my HVAC system serviced by FOX FAMILY HEATING & AIR, and I’m very pleased with the results. The appointment was easy to schedule, and they offered a convenient time slot that worked with my schedule. The technician, Marco, arrived on time and was very professional. He took the time to explain the maintenance process and was very thorough in checking every part of my system.
The price was exactly as quoted, and I felt it was reasonable for the amount of work done. The service was quick, efficient, and thorough. Overall, I am very satisfied with Fox Family Heating & Air and will definitely schedule them for my next maintenance. I highly recommend them to anyone in need of HVAC maintenance!⭐️⭐️⭐️⭐️⭐️Thanks again Marco!

Marco arrived in the time frame Fox gave us and he provided excellent service. He was thorough in his evaluation of the system, and very knowledgeable when explaining his findings and answering our questions. He did not try to upsell anything we did not need - and at this time, we did not need anything but some new filters. I highly recommend Fox Family Heating and Air Conditioning.

I have a maintenance contract with Fox Family and during my winter service call I mentioned there was no airflow in the bedrooms. Marco explored all the...

Your team was great! Long day for them. Very happy. They took the time to make sure I had all 3 zones setup in the app, etc. Only thing is I had no hot water when they left. My guess is they had to turn off the propane gas line, and didn't restart my hot water heater. I figured it out though. Would have done 4.9, but with 4 and 5 the only options, I definitely give it a 5. Great guys here that did the job! Very satisfied!

Just a simple diagnostic visit. Prior appt. ended early so called to see if the could come early. On time, polite, thorough, and professional service. Got all the information and options I was looking for. No hard sales tactics which was nice. Detailed email/invoice sent in a timely manner. Would recommend and we will have them out again.

Really enjoy having our service with Fox Family. Makes going into the winter or summer seasons stress free. We just had our heater service and Zachary was amazing. Took the time to inform us everything going on but doesn’t pressure to do anything now if it’s not necessary. Trustworthy, friendly, and helpful

I had Fox Family Heat and Air over today, 12/4/2024 for a furnace diagnostic check. Appointment time was to be from 12-3. The office called to say the tech running ahead of schedule and could be there in about 15 minutes to see if he could come early and I said great. Carson was our tech and arrived around 11:45. He got right to work checking the furnace which took him about 45 minutes. He explained everything and showed me pictures and a short video of things he checked. He was very thorough and was in no rush to move on to his next assignment. We would contact FOX in the future for any furnace or ac service.

Brian came out for our annual heater tune up. He was very thorough and did a great job explaining the small crack he found and suggested we just monitor it to see if it gets any larger. Brian was the first person from Fox to come out when we were looking for a second opinion last winter. He did a thorough inspection and got our heater working again and saved us from having to buy a new heater as suggested from the other company that came out.

I highly recommend Brian and Fox Family

NOVEMBER 15, 2024 Shingle Springs, CA
My HVAC was no blowing hot air. William came in and meticulously photographed my Carrier system and displayed a VERY...

My experience with Fox, heating and air has been absolutely wonderful. They were so courteous and helpful on the phone. They are right on reminding me for when I need servicing and every single representative that has been out to my house has been really great. Carson today was fantastic! so very professional, thorough, and respectful of my property. I highly recommend Fox, heating and air.

We scheduled a tune up service call and received an email confirmation. Our service tech Joey showed up within the service call window. He was very polite and explained what service he would be doing and about how long it would take. His inspection was very thorough and took lots of pictures of what he checked out in the unit. He told us what was good overall and what may need attention with an estimate of the costs. We appreciated that it didn’t seem like he was just trying to charge us for extra things but was giving an honest opinion of what was needed to keep our unit running in top condition for as long as possible. After the repairs were done he showed us before and after pictures. I would recommended Joey and Fox Heating and Air.

We just had our first service call for our new HVAC system. Josh was our tech, he was great. Even though our system is new Fox stays on top of the service they promise. Josh checked everything and was able to explain and answer questions I had about heat pump systems which are different than the old furnace we were used to. I appreciate having someone who not just knows but can explain the intricacies of these new systems.

We’ve been using Fox Family since moving to Sac in 2017! Their rates on competitive, the service is exceptional, and every person on their team is kind, thoughtful, and thorough. We had Marco for our most recent tune up, and even though he was a new face to our home, he showed up exactly how we’ve come to expect a Fox Family tech would. I’d recommend them for regular service and installation of a new hvac!

We called with urgency on a Friday morning, as our AC completely stopped working. It was 100 degrees outside and we were panicking with a newborn and one...

Fox Family Heating and Air Conditioning provides the best service in the business. Their preventative maintenance program has been a fantastic service they provide to ensure our heating and air conditioning equipment is running properly and efficiently. Fox technicians are always thorough, thoughtful and highly informative on the current state of our furnace and HVAC unit. They go above and beyond to ensure the highest customer satisfaction. When we've had an issue during the hot summer months Fox has been immediately responsive to our service needs. They give us peace of mind knowing they have us covered. I recommend anyone to contact Fox if you have any heating and air conditioning needs. They are a great company.

Another thorough and professional service by Fox, specifically William. William is very knowledgeable, thorough, and personable. There are so many HVAC companies out there, as I found when I needed a heater replacement, but it really does matter when you deal with a Company who has been around for a while. I first heard of Fox on a commercial, but they were working on getting service to my Rural area, and here they are. Love this company! They merged with the company who started my replacement, and I am glad they kept the top notch guys who I dealt with. I cannot say enough about the guys, their knowledge, and commitment to getting the job done, and most importantly, right! Thanks again guys!

William from fox family has been great. He serviced my ac system for a maintenance call and a repair call. He has been professional and thorough each time. William takes the time to explain what he’s looking for and shows you what he’s found with pictures. Definitely better than other companies. I highly recommend recommend william and the fox family

Keoki Spaeth quickly diagnosed and solved the issue with an AC compressor that wasn't starting properly. It took about 5 minutes! I've used Fox Family HVAC...

Fox helped maintain our old A/C system, upgraded it to a new heat pump with zoning, and has been wonderful to work with over the last 3 years. All of their techs are excellent and patient, including Brian, who dropped by a few days ago for a maintenance check. Can’t go wrong with them!

Awesome service and fair prices. So much better than the Bonneys and Bell Brothers of the area.

We have used Fox Family Heating and Air a few times now and they are consistently on time, reliable, friendly, honest and affordable. We appreciated the technician Mac who came to our home today, he took a lot of time inspecting our AC system and made sure everything is working properly. He took the time to explain things, he didn’t rush through and answered all of my questions. I am always impressed by Fox Family and will continue to use them.

My HVAC system has needed to be replaced for years, but I put it off and never took the step because I did not trust any of the companies who gave me quotes. I also have two dogs and a cat and that makes things even more difficult when there are workers in your house all day. Fox exceeded my expectations from the first visit when the technician observed rat droppings in my attic. I had two other HVAC companies in my attic the prior week and there was no mention of it. Turns out, I had a bad rat infestation that had caused a lot of damage and needed to be remediated.
Fox installed my new HVAC system yesterday, and I could not be any happier. They showed up on time, were courteous and were so great with my animals, even my 12 year old cranky, protective Boxer who growled at them the entire time. My Boston Terrier, on the other hand, became part of the crew. It is so hard to find a trustworthy, caring, genuine company these days, and I would give this company 10 stars if I could! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Hands down one of the best customer service experiences I have ever had! I am a first-time homeowner, and I needed to get my AC system serviced. After a little web searching, I decided to go with Fox Family and I’m so glad that I did! All I needed was a system check and tune-up, but Cameron went about 10 steps beyond. I was educated on how my system works, I was shown how to do upkeep myself, and he even advised me how to save money by purchasing parts myself (absolutely no sales pressure whatsoever)! Cameron was extremely friendly, intelligent, and patient. On top of all this, Cameron gave us a year of service at no extra charge!! How can you beat that?

Thank Fox Family and Cameron. You have earned a life customer!

AC went out and got an estimate from another AC repair company. I wanted a second opinion and Fox Family was ready to help out for no charge. Marcus came out and diagnosed the system. He sat down with me and explained everything in great detail. He didn't try and sell me things not needed. He gave me the information so I could make a well informed decision.

Thank you Marcus. Great job.

AC went out and got an estimate from another AC repair company. I wanted a second opinion and Fox Family was ready to help out for no charge. Marcus came...

This company has been stellar on every level!! They are communicative (return calls, give heads up when technicians are en route, polite) & their service guys are top notch!! We cannot say enough about Joey & team but a few things that come to mind: thorough, reliable, friendly, respectful, knowledgeable, hardworking, careful… we are so grateful to have our heating & air system in these hands.

We recommend Fox Family Heating and Air Conditioning!!! During this unbearable triple digit heatwave, you guys saved us!!!. We are 100% happy with your service. Our air conditioning has been fantastic for the past week. Marco arrived right on time and was very professional!! We could not find anyone in our immediate area to help us. Every company was at least a week away from getting to us. I started looking for help outside of our area and found Fox Family Heating and Air Conditioning on Google. You guys were here the next day on time and equipped with everything needed to fix our unit quickly. You guys saved my marriage...😄! We will use you guys in the future and spread the word about your service. Thank you very much!!!

I purchased my house 2 years ago. The previous owner had the AC unit installed by this company. When it started blowing warm air I decided to call the company that installed it instead of my home warranty company. I am so glad that I did!!!!!! They were able to come out a day earlier than scheduled which was great because my house temperature was above 90 for the past 3 days. They got to work immediately and quickly identified the issue. The diagnosis and pricing were explained. I opted for the $15/mo service plan, received a great discount, paid less than $400 and had cold air flowing close to just 1 hour. It was like they were sent here to help me. I have health issues and heat is not good for me and my money was very low at the time. Alex and Mac were kind, empathetic, professional, efficient and knowledgeable. It was a very pleasant experience.

From my very first phone call everything was excellent. Sasha was personable and professional. I was extremely appreciative that she was able to schedule a same day appointment for me to repair my a/c. The repairman, Carson, was a model employee. He was knowledgeable, polite, and professional as well. Carson immediately assessed what was wrong and fixed my a/c unit on the spot. I couldn't have asked for a better experience. Thank you for having extraordinary employees. It was because of them that I signed up for your membership plan as well as decided to purchase a new HVAC system from your company. I had received estimates from a number of companies; however, those companies didn't have the same qualities that I admired so much about your company. I look forward to a long relationship!

My air conditioning went out on Fourth of July. Fox came highly recommended from a couple friends including my girlfriend. I gave them a call and left a...

Your technician Cameron was right on time very professional and did a very thorough job of servicing my air conditioning system. He was very easy to talk to and explained everything he was doing. As usual an excellent visit from a company that can always be trusted to do a great job.

From the moment we called to set up our service call the office staff was very polite and kept us updated about our appointment.
They arrived exactly when they said they would. The Technician Alex was very polite and honest. He was able to diagnose and repair our A/C system in a timely manor. I am very happy with how quickly Fox Family heating and air was able to get to our house and how they explained my options. I recommend Fox Family heating and air and plan to use them next time I am in need.

It is sure nice to not have to worry about regular maintenance of my HVAC system. The scheduling was easy, the technician showed up on time, was pleasant, and did his servicing efficiently and thoroughly. He even sent me pictures so I could review his work. As it turned out our coolant was very low and so he added what was needed, changed all the filters, and was on his way. Thank you for giving me this peace of mind in this hot weather.

I’m very happy to recommend the professionals at Fox Family Heating and Air Conditioning. My HVAC stopped working on Sunday morning and my call was promptly and courteously answered. I’m grateful they were able to send a very competent and experienced technician named Chase to my home Monday morning. He performed inspection, diagnostic tests and identified the problem. He also thoroughly explained my system and had the right part to get my unit working properly to keep us cool during the heatwave. Thank you!

My appointment time was between 8 and 10. I asked the scheduler if the technician could be there close to the 8 o’clock window. Patrick was at my residence before 8:15. he was very friendly and did a thorough job. He also made recommendations regarding repairs that might be needed in the future. overall, I am very satisfied and will continue to use them as my HVAC company.

Our AC stopped working, and I saw the great reviews with Fox Family, so I gave them a call. They had a technician out to my house within 24 hours. Joey determined in about 5 minutes that he needed to replace the capacitor, and he did an amazing job. He very clearly explained the problem and what the expected cost would be, and even showed me pictures and evidence of the issue. He had the necessary part on hand, and our AC was back up and running within an hour. This was an all around great experience. I’ll definitely be going straight to them for future service.

Fox H/A has been our “go to guys” for six or seven years. I’ve never been disappointed in the service they provided, whereas other H/A companies that I’ve worked with in the past have done everything they could to gouge you, nickel and dime you, and even falsely push for services or parts that weren’t even needed.
Thank you, Fox for having an upstanding company that everyone can rely on! We always recommend Fox to our friends, family, and neighbors and every time they’ve come back with the same opinion of Fox, quality, great friendly service and seriously, fair prices! We all feel that we can trust Fox!

Superior service! Very honest and reasonable. We have been part of their maintenance plan for over 2 years. Cameron, our tech, has gone above and beyond with careful troubleshooting and follow-up. Yesterday our unit started malfunctioning, and today he was here for diagnostic and maintenance. The capacitor had failed. He replaced it, verified all was working, and answered all of my questions. He even removed two rodents that had been trapped near the unit! I’m so glad my friend referred me to this company.

Fixed my AC compressor. It was something simple with the wiring. The tech was friendly and didn’t ask me to replace the unit. Just fixed it and now we have cold air again! Like these folks!

We experienced scorching weather this week and last night, our air conditioning unit was not cooling the house. This morning we called Fox Family and were able to make an appointment for today. As scheduled, their technician Patrick showed up promptly. He quickly identified the capacitor as the problem. He clearly discussed the available options and pricing. We are now enjoying the comfort of our cool home! Thank you Patrick!

The technician is always skilled, kind, courteous, respectful of my home. Using a local family company has proven to be a wise choice.
The service is above and beyond. There is never a hard sell for items not needed. When the technician offers suggestions, see the difference? Offers suggestions, does not insult nor pressure.
Even my dogs are happy to see the technician!

My experience today with box heating and air was incredible. He checked all ducks to see if the temperature was regulated. Then he checked the furnace to make sure it was working properly as well as the unit outside. He said everything was working well. Just continue to take care of the Unit. I had a great experience and would recommend fox eating in there to anybody who needs their system checked.

Fox and Family for the win again. I had them come out for a tune up. Tech was polite, earlier than scheduled, and didnt try to hard sell any extra services. We had to use them before for a second opinion after another local company “accidentally” drained all our freon right before a heat wave, and then tried to sell us a whole new unit(ours was only 6 at the time). They are great. They are booked out for a reason.

Used their services for the first time for my commercial building. Communication was constant always knew latest updates and exactly when their technician would arrive on-site. Technician was knowledgeable and friendly and diagnosed issue with HVAC promptly and accurately. Repairs were completed immediately and cost was fair. Would use them again for future needs.

Fox Family Heating & AC sent out one of their technicians today for our routine summer maintenance. As expected, great experience, courteous tech, and gave me good information about a potential upgrade for our system. Glad to have chosen this company for our replacement HVAC last May. Highly recommend you check out their services… customer service is very good, and that is not easy to come by!

My AC stopped working late yesterday. I was so worried that I wouldn't be able to get anyone to come today. I called about 9 am this morning and by 11 the...

We first met this company when they installed our new HVAC system 8 years ago. Bought a home where the system was original 1996. We had home warranty but wanted the whole thing replaced. Fox did an amazing job and we still continue to have them do a maintenance check twice a year. Everyone from front office to the technical crew is fantastic. I recommend them to everyone.

Joshua was able to fix an issue we had that a different company caused. (They refused to fix their mistake) Joshua took the time explain to us the issue and mindful of our children when they were taking a nap. We really appreciate him for his professionalism and great work.

I purchased a "fixer upper" home and hired Fox Family to inspect and service my 20 plus yr old HVAC system. The office staff are always friendly and helpful...

We have a Fox Family Heating and Air maintenance agreement for almost two years now. Before, every winter the heater would give out and every summer, the air conditioning would give out! Not had one issue since they started taking care of our unit. Highly recommend Fox Family Heating and Air.

This company is AWESOME! They replaced our heat/air conditioning system about a year ago. Much more affordable than the bid from the “no surprise guys”. Since then, they’ve been out twice to check the system, which they will do for two years at no charge. They are honest, professional, very kind and we LOVE our system.
If you’re looking to replace your system, make certain to call Fox Family for a quote.

Fox Family Heating and Air are wonderful! Their technicians are knowledgeable and super friendly. They repaired my AC last summer when it went out and I was so impressed with them I now pay for their yearly service plan and I couldn't be happier!

The Fox Family Heating & Air Technician who came out to service my home was very thorough, knowledgeable and personable. He answered all my concerns. I was looking for an email from the technician but I never received it but other than that I was satisfied with his work.

Carmen

Technician arrived on time, came in to check our thermostat and proceeded to analyze the HVAC system (that they installed 4 years ago). Everything is within specs and they were done within an hour. Very professional and we are still pleased with their service.

Fox HVAC are honest, reliable, excellent communicators, AND their prices are fair.

When the high pressure switch on our condenser failed, several HVAC...

From quote to install, Fox and their Team did a wonderful job. The level of professionalism and time spent explaining the new system was appreciated! I'm...

Fox Family did an amazing job replacing our old HVAC that had a gas furnace with a new electric heat pump system. They had strong communication and attention to detail. Patrick especially was a great resource but overall the entire team was very friendly and knowledgeable. We highly recommend using them!

Fox Family H/AC know their stuff. Office staff amazing. Tech was informative on what was to be done to get my heater going, and explained in terms I could understand. He was fast friendly and efficient.

Great experience with Fox Family Heating and Air. My heater went out on the weekend and there are older persons in the house which made it an emergency. I called Fox and Patrick came out 30 minutes later. He diagnosed and fixed the problem quickly while being incredibly friendly and informative. The price was reasonable too. I would definitely use Fox again.

Fabulous service! We had a situation where the wall unit seemed to be working but we weren’t getting any heat and a Fox family technician came out and quickly diagnosed the issue. It was a relatively simple fix and he had the part on hand. We were up and running in under 30 minutes and so thankful we weren’t told that “we needed a whole new system” like we were expecting. Pricing was fair and straightforward! I would HIGHLY recommend Fox Family heating and air if you need honest and reliable service!

Fox Family has been a life saver for me! They are honest and reach out to me proactively to ensure my HVAC system is taken care of timely. I was told that my furnace was 26 years old, and needed to be replaced - turns out it’s only 18 and still has time! Was so relieved for the honesty and kindness they showed!

Just had a new HVAC system installed by Fox, and have to say that from my first interactions with the company through the installation process I had nothing but great experience with them. Our new system is working very well. It clearly is the right system for the design of our house, and the temperature is very consistent throughout the rooms. Fox was recommended to me by a friend who is in the commercial HVAC business who has had experiences with several local companies. I was thankful for his qualified recommendation of Fox.

Fox Family was terrific. Everything from the initial contact to the completion of the work. Very friendly and professional and reasonably priced. I would definitely recommend them for all your heating and air conditioning needs!

Highly recommended. Technician was amazing - on time, friendly and knowledgeable. He quickly identified and resolved the issue in the same visit. Will definitely use Fox for any future heating and air conditioning needs

We just had the most exceptional experience with Patrick Peace, via Fox Family Heating and Air! He was able to assess our issue quickly and get us the...

I would like to say thank you Keith for going above and beyond with the issue with my HVAC system. Patrick and Camron did a great job with the part install and fortunately no major obstacles were encounter while uninstalling. They were professional, honest, and courteous throughout the whole process. I can't thank Fox Family enough for the maintenance and service they've provided over the years.

Yesterday I recieved a call from my wife that our unit was blowing cold air. After trying to reset the unit there was no change so I call Fox heating and air to schedule an appointment. They said they would be out between 12-2 and we received a notification of the appointment than shortly after the tech notified me by text that he would be there at 1130. He arrived on site and immediately diagnosed the treee was a loose pressure hose which he tightened and the system was blowing warm air again. We phoned at 11 and had heat by 12. Thanks to the great work from the team at Fox Heating & Air!!

One of the things I love most about this company is their complete honesty. No hardcore pushy upselling ever. I had another company come out and they told...

Technicians are always friendly, prompt, and knowledgeable. We've been using
Fox Family Heating and Air for over three years and we're very satisfied with their service.

From the time I called for appointment to the time I got service I was impressed. The Lady that gave me the appointment was nice and knowledgeable. Same day appointment. Technician was friendly,knowledgeable and fast. No overcharging. When I need HVAC service I will be calling Fox and Family.

The service tech showed up on time, was personable, and found my issue quickly.
It turns out I just hadn't changed my filter quickly enough...so my heater was automatically turning off.
I was extremely happy, that there was no trying to upsell me for parts or service I didn't need at this time.
I have used this company previously and I will continue to do so.

The gentleman who checked my Heater /AC unit was very honest. He said if it's not broken there's no need to fix it. Other companies have tried to sell me a...

First time using this business. The technician was thorough and provided detailed results of inspection.
We used One Hour HVAC for over 23 years. Always purchased the annual preferred customer plan and had our system maintenance done 2x a year, (just before summer and just before winter). We were always happy with the service the technicians provided. However, One Hour HVAC sold (not partnership) the company last year. I called 2 weeks ago to schedule appointment for maintenance. I was told they were not honoring the prepaid preferred customer plans already purchased. I was told we could have a onetime "complimentary" inspection. I decided not to use the new company and decided to check out Fox Family HVAC after reviewing several companies on google.
We bought their plan because we're very happy with the service provided today.
I recommend you try them out. I'm sure you will be happy.

We have been using Fox Heating and Air for years. They replaced both of our air conditioning units a few years back and they work great. Now we have the deal with Fox where they come out twice a year, once in the fall to tune up the heating units and once in the spring to check the Air Conditioning units. We feel good in that we’re doing the preventative work that will prevent system failures when it’s either very hot or cold.
We highly recommend Fox!

Fox Family was recommended by a friend who recently had his heat pump replaced - we had our 17-year-old heat pump replaced. Fox Family met all promises and...

I had an issue with cool air coming from the heat vents. Seemed to be a problem with the furnace not igniting but I didn’t know for sure. I submitted a request on the website and someone responded the next day and scheduled a service call the same day. The technician called and said he could come early if it was okay with me. He was courteous, polite and knowledgeable. He diagnosed the issue which was gas valve related and fixed it on the spot. I ended up purchasing a maintenance plan which made sense to me. I will definitely be utilizing this company for any HVAC needs in the future. Highly recommended.

Fox Family Heating was a great experience. I was able to get service in about 4 hours. Technician was super good, knowledgable, and helpful. He diagnosed my problem in 5 minutes and helped me get it fixed. Strong recommendations for Fox Family Heating and Air!

My heater stopped turning on so
Fox made me an appointment for the following day, 8:00am the tech showed up on time & immediately found the problem. He checked the entire system to make sure all was good & I was all set in less then an hour. I was so impressed with their great customer service & the service call didn’t break the bank. I’m referring everybody I can to use Fox Family Heating & Air!

I had an issue with the heater and from start to finish it was a great and easy experience. I scheduled an appointment online and they called me back within 10 min. Jasmine on the phone was really friendly and scheduled it for the same day. The technician Keoki was persistent in finding the strange issue and explained everything throughout the investigation. I’ve had more than a few iffy experiences with works done on the house and this was one of the best. Thanks!!!

We have used Fox Family for HVAC repairs over the last few years, and they have always been outstanding with their customer service. In July of this year,...

I always rely on reviews when choosing a contractor. Reviews for Fox family were legit. They’re truly fast, professional and expert at what they do. Marco came right on schedule and fixed the problem like he was a AC whisperer. He’s part of the sales team but did not sing any sales pitch to me. He gave us good maintenance advice too. We now have a reliable HVAC company to go to.

This is the company you want for all your HVAC needs. The reviews speak for themselves but I’m happy to add one more. This is truly a “family” business and will make you feel like family. The pricing is competitive. They are honest. They do what they say they will do when they say they will do it. Everyone from the techs to the office staff are very pleasant to deal with and they go above and beyond. Because our new system was on back order, they delivered and set up a portable AC unit while we waited — for no charge. They patiently explained the whole process and just plain took care us! I highly recommend them and will continue to stick with them for maintenance.

I called Fox Family this past Friday afternoon about an urgent need, as the AC unit was not cooling properly, and with the temps getting over 100 degrees, a quick response and solution was needed.
Keith was scheduled the following morning and even arrived early.
He and Marco were both very professional and provided details on their plan of action, followed up with detailed report of recommendations to ensure the unit continued working properly.
Very pleased with the overall experience with Fox Family, including the front office. All very responsive and professional, and the communication was top notch.

The professionals at Fox Family were great every step of the way.
They listened to what we requested and told us truthfully if it was an option due to...

If you’re looking for a professional, friendly and very competitive company to install a heat pump (we converted from natural gas heat), look no further. Other bids we received included “necessary duct replacement” and slightly less efficient equipment. Fox Family did not recommend new ducts (they were already upgraded with the prior system installation) and included a variable speed Mitsubishi system. The work they performed in the attic and outside looks flawless and took less than a day. The system is quiet and works fantastic. I highly recommend this company. (Morgese/Emmett contract.)

Just moved to Folsom from San Diego and am still getting used to the daytime heat here. Our air conditioner simply stopped working recently which made us anxious about how long it would take before we could get it serviced.

Sent an email early in the morning before the office opened and was offered an appointment at noon the same day. Even better, Colin arrived early and had our AC up and running in just a couple minutes! Also asked him to look at our ducting in the garage attic which he did without hesitation. The entire time he was very polite and respectful.

Fox Family Heating & Air has an unblemished record of outstanding reviews, and it easy to see why this is the case. The owners clearly respect their employees and treat them well which paves the way for superior customer service. It is reassuring to know we can rely on Fox Family Heating & Air for our future HVAC needs!

The process from the first service, estimate, assistance from the office, to final installation was so professional while having the feeling they cared about my needs, service, and questions. 11/10 rating. I'll recommend them to everyone and anyone. With such a large purchase I have zero regrets or remorse. Amazing Job Fox and Team

Thank you Fox Family's Kyle for diagnosing and assuring my mom that her heater was fine. We had another company come out prior that was pushing a hard sale...

The workers came to install our new roof combo unit right at 7am and everything was like clockwork. Crane, haul away and title 24 guys at T3 showed up shortly after. Colin was very personable, his coworkers, Alex and Zeke were great guys and our dog made new friends. They really had it under control. No complaints on the installation process.

I am very pleasantly surprised by this company. I called to schedule an appointment this morning, and they had an available appointment for today. The...

Greg and his guys Zeke, Alex, Jake, and Chris installed the Mitsubishi HVAC system.
Qualities:
- estimates were very fair and competitive. Chris and Greg...

I would definitely recommend Fox heating and air, their price was extremely reasonable, from start to finish they were very friendly and professional. Colin came out to give me a quote, he was knowledgeable and explained the process of everything, any questions I had he explained thoroughly.
Day of install, Joseph and his team were very friendly, prompt. They replaced my HVAC system. One minor issue occurred, but Joseph fixed it quickly. Very professional group of guys. I have already recommended them to friends and family.

I found Fox Family Heating and Air Conditioning on Yelp when I was shopping for a new HVAC system. I requested a quote via their website on a Thursday,...

I recently purchased an older home without central heat and air conditioning. I'm so glad I chose Fox to install my brand new Mitsubishi heat pump HVAC...

Short version: Straight shooters who really know what they're doing.

Long version: Our maintenance subscription with Fox had unknowingly expired, so when our heater acted up, we were not able to get the VIP scheduling and were forced to wait a few days for a service call. It was freezing cold outside, so I called another local company with decent reviews who could get to us sooner.

I'll try not to make this story too long, but that other company came out and said the main mother board needed to be changed out at a cost of $740. I approved the repair. Unfortunately, the same problem persisted. The heater worked, but would not get up to full temp. They came out 2 more time, ultimately speculating that they needed to change out a gas valve for an additional $450. When I asked about the chances that this would actually repair the problem, they said 70%.

I decided to call Fox because they had always been straight shooters whenever they came out. They offered to come out to give a second opinion. A sharp young man by the name of Kyle worked for about an hour problem-solving and ultimately fixed the heater with no additional parts. I'm reasonably mechanical and understand this stuff pretty well. I climbed up into the attic to understand Kyle's assessment and was blown away by his old-school approach to very carefully listen to various components, valves, and switches and determine that there was a condensation build-up problem within a switch that was preventing the secondary burner from igniting. Could I hear the clicks he described hearing in the valve? Just barely, but I would have never caught it without him pointing it out. Seriously, this guy has Jedi-level repair skills and practicality.

They were going to run the repair through at no cost, which truly blew me away. In fact, I ultimately asked to re-subscribe to their annual service plan program. He didn't even try hard to sell that.

We will definitely be long-term customers.

P.S. I haven't mentioned the other company's name here because they ultimately agreed that they had misdiagnosed the problem and dropped the invoice in exchange for me not going online to post my experience. Simply put, you shouldn't worry who they are, just call Fox instead.

We were amazed at the professional, speedy service we received and on a Holiday no less. The technician was prompt, friendly and very helpful. Over the 50...

Simply amazing. I contacted Fox Heating and Air for a quote for a new system and Sasha the office manager is AMAZING. She is kind and professional. The technician who helped with my quote was Kyle. He was professional and he educated me on the system and my options. This company is top-notch, honest and will take care of you. Thanks Kyle and Sasha, you guys are the best.

My entire experience with Fox Family Heating and Air was great. The person I spoke to on the phone was friendly and helpful. They got me on the schedule faster than expected. They texted me that the technician would be arriving and then the technician called me when he was close by. It was very helpful so I could wrangle my dog and kids before his arrival. When he got there he was extremely friendly both with me and my aforementioned dog and kids. Turned out I just needed to replace my air filter which was kind of embarrassing but he was very nice about it and very thorough with his investigation. If I have any other issues I would definitely call them again and recommend them to a friend.

I first wanted to highly recommend Fox Family Heating and Air. I also wanted to share my experience as well.

Everyone I spoke to within the company…. From Jasmine who answered all of questions patiently and booked my appointment. To Sasha who I spoke with later listened to my concerns and made sure that I was fully satisfied. Both people I spoke to on the phone were very courteous and extremely helpful.

The technician that came to my house was exactly the same as Jasmine and Sasha.

Colin is the technician that came to my home, he was very courteous and professional.

Colin was eager to answer my questions after the diagnosed the issues. He answered all of my questions throughly and made sure that I understood. I wanted to understand what the issues were after he diagnosed them and having someone take the time to explain them to me is extremely important.

Colin is a very trustworthy technician and you can’t put a price on that. I believe that he is an exemplary technician and is a great asset for Fox Family Heating and Air.

Any future work that needs to be done at my home I will not hesitate to call Fox Family Heating and Air and ask for Colin.

Curtis

i was referred to fox by a trusted facility mgr of a local school district so i already had confidence about their reputation - which is everything. the...

Kyle called ahead of appointment time, let me know when he would arrive , was exactly there at 4pm (in a 4-6pm response window) - within 5 minutes he had diagnosed the issue and in another 10 minutes had the AC repaired. We had a complete system installed previously in our other home and same excellent experience then, too. As far as I'm concerned, the level of service and expertise displayed by Fox Family employees cannot be surpassed by anyone else, and I would not do business with anyone else but them. I am a customer for life!

Courteous, clean, professional. Excellent communication with knowledgeable technician. A great service.

Fantastic!! Fox Family came highly recommended but exceeded my expectations from beginning to end. The technician was professional, friendly, and knowledgeable. He arrived on time and alerted me 30 minutes before his arrival. Their prices are extremely fair especially their membership program. I feel they are an honest and trustworthy company. It makes me feel good that I have a company I can rely on for my HVAC system.

We had two HVAC companies come out and recommend replacing our system. I called one more company (Fox Family Heating and Air) to verify that diagnosis.
They...

This company is amazing. They are fair and reasonable. Quality work and get the job done right away. If I could give them 100 stars I would. Highly recommend them...

AC quit working on hottest day of the year! Fox responded right away to the request I sent from their web page. Came the same day, gave me an assessment and estimate for the fix and did the work. Very profesional and knowledgeable with honest recommendation. Just did what had to get done and the AC works perfectly. Very pleased. Will definitely use them next time.

We had an issue with an AC unit. I was able to call the company in the morning and a technician be there within three hours. So impressive because I had...

After finding and watching some of Greg's excellent videos and maxing my own troubleshooting abilities, I was thrilled to see that the company is local. Chris was able to come out two days after I called about our AC issue. He was happy to let me watch and ask questions as he measured and found the refrigerant level low -- likely a slow leak. He then went over all options and we decided to fill it up. It ended up taking -- and costing -- less than he first estimated. Super professional and friendly manner.

Fox and Family Heating and Air installed our new heat pump split system in one day per the estimate and agreement, including removal of the old system. They repaired a collapsed duct in the attic. They sealed vent registers to ensure compliance with updated codes and installed a new digital thermostat. All work was completed as itemized in our written agreement. The crew arrived on time, were professional and courteous and efficient with their time. Colin, the crew lead took time to answer questions and pointed out key info after the work was completed. Based on this experience we were impressed with the professional job.
GW

Because they advertise on the radio station I listen to, I called Fox Family when my elderly mom's thermostat went out. They were so good with my mom....

This company is great. We have used them to fix three or issues with the really old air conditioner in our house over the last five years or so. Every...

Fast scheduling, fast response, competitive pricing, and personable techs.

Edit: 10/21/19 - Still the same excellent service one would hope for. Had Erik out for my seasonal maintenance this last weekend. Explained all that he reviewed and offered up some recommended improvements to consider for the future.

Edit: 6/3/2021 - Still amazing service. Thanks again Erik.

Edit: 7/1/2022 - My 20 year old compressor finally decided to kick the bucket. We’ve been planning for this day. Anyway, Fox Family provided competitive pricing for a number of different options. We went with the 17 Seer, 3-ton, dual stage. Installation of the new system was complete without issues. Keith and his team arrived on time and began work promptly. It’s been almost a month and everything is working great. Much more energy efficient (and quieter lol). They also made the permit process simple and easy to follow. No issues with the permit/inspection office. Definitely consider Fox Family for your heating/ac needs. ????????

Had a heating issue contacted Fox they sent out a repairman same day. Diagnosed the problem fixed it and off he went.

Price was reasonable work completed...

I had the best experience with Fox Family Heating and Air from scheduling an appointment to the actual service call. During a record breaking heat week, Fox Family gave me a next day appointment. The HVAC specialist, Colin Smith, was top notch! He was early, professional, friendly and knowledgeable. He quickly diagnosed the issue with my AC unit and fixed it. He explained the estimated cost before performing the fix and went and above and beyond to check all my vents to make sure they were properly adjusted to maximize air flow. He also inspected my AC unit outside. I appreciated his honesty and patience explaining every step in simple terms to me. Based on such a positive experience, I would not hesitate recommending Colin Smith and Fox Family Heating and Air to all my family, friends and acquaintances. They are simply the best!

I am so grateful to Keith W. for coming out to give me a second opinion on some work that had been recommended by another company. He made no promises but likely ruled out one issue and easily fixed another—for free. Time will tell but he has potentially saved me thousands and thousands of dollars. I appreciate his honesty so much.

This is a great company. They don't rip customers off like the larger company. They actually do a good job

It's a busy season for air conditioning right now and I wouldn't use anyone other than Fox Family. Appointments are weeks out but Jasmine was able to not...

Excellent service! Knowledgeable technicians! Sasha is great to work with and goes the extra mile to get things coordinated. She is always pleasant and follows through in a timely manner. Awesome company!

Excellent service, advice, and professionilsm. I am part of FOX 's annual maintenance program and I cannot say enough good things about the company and...

My AC suddenly stopped working on June 7 evening. I email Fox AC and got response from representative (nice lady) on June 8 early in the morning. The technician, Colin came in the same day fixed my AC and did the tune up as well. Fox AC is my service provider since I bought my house in 2016. All the technician are very kind, friendly and knowledgeable. Great company with excellent service. Love it!

Service rep was extremely effective and professional. Explained what was needed and when making the repair fully covered what work he was performing as well as the importance of future routine checks and maintenance. We ended up purchasing a service contract--no high pressure sales, just fair and informative information.
We are very pleased with the Fox Family work that was performed and will most certainly contact them again as needed. I certainly recommend them to anyone needing HVAC service.

I've been using Fox Family for several years now and I have always found their staff to be helpful, honest and on time when making a call. Strong...

Great team and professional / friendly staff. Colin was great to work with and carefully listened to our needs and was able to diagnose and determine the cause of our issue quickly upon further inspection.

Highly recommend the team at Fox Family for their professionalism, timeliness, and value for service. I will definitely use them again in the future.

Service rep was extremely effective and professional. Explained what was needed and when making the repair fully covered what work he was performing as well as the importance of future routine checks and maintenance. We ended up purchasing a service contract--no high pressure sales, just fair and informative information.
We are very pleased with the Fox Family work that was performed and will most certainly contact them again as needed. I certainly recommend them to anyone needing HVAC service.

I would use them again in a heartbeat. Great customer service, fast, and reasonably priced.

Fox Family was super helpful when I first called them last year, diagnosed them problem quickly and had it fixed that day. The pricing is good for their...

Fox Family Heating and Air did an amazing job relocating/installing my compressor unit. Prompt service and communication, outstanding workmanship, reasonably priced, and very professional. I would highly recommend this company and will continue to use them for future servicing.

I had my heat pump system installed a few years ago by Fox Family Heating and Air. I had the 2 free years of maintenance and decided to continue the twice yearly visits. Well worth it for peace of mind. Everyone associated with the process from the appointment through the service are the best and nicest folks. Highly recommend!

Fox Family is consistently professional. When we need repairs, they make appointments, show up on time, tell me what is needed & why, explain my options and support getting things working again. I use them for my home & rental properties and have since they opened. Recommended without reservations

Fox family heating and air conditioning service has been out to my home three times. The first time was in response to my unit having a problem, and the second and third time was my seasonal preventative maintenance program that I signed up for. Each time I found them to be prompt, professional, and willing to explain what they were doing and why. I give them my highest recommendation!

our second year with Fox as our service provider for our HVAC system. Their staff is helpful and knowledgeable are affordable prices.

They even came back and made a repair at no costs after an earlier oversight on their part.

Really enjoying their bi-annual service checks and their reminders to come by. I would forget about those on a regular basis if it weren't for them 🙂

In 2013, another company installed a new HVAC unit. By the time they were done with the install, I had lost all confidence that they knew what they were doing. But it worked and the house didn’t blow up. I wasn’t surprised when they went out of business. Fast forward a few years and the thermostat started having issues. Colin spent the entire afternoon unwinding the Rube Goldberg mess created by the original installers. The unit is working once again and I have complete confidence that the work done today fixed the problem I originally called about and will help to preempt future problems. Thank you Colin and Fox Family. I would absolutely recommend Fox Family Heating and Air.

In 2013, another company installed a new HVAC unit. By the time they were done with the install, I had lost all confidence that they knew what they were...

Absolutely the best experience. Highly recommend Fox Family for any and all HVAC services. Chris was especially fantastic with out ac maintenance. You don’t often get this high level of expertise……. Very pleased

I called Fox Family as soon as we moved into our house in 2017 to have the HVAC systems completely evaluated and have been on their biannual preventative maintenance plan ever since. Being in Facility Management for 16 years taught me that the best defense in regards to HVAC systems is preventative maintenance. The majority of issues will be caught during regular preventative maintenance & save you from equipment failures during extreme temperatures. Fox has an excellent plan, and experienced & always professional technicians. Highly recommend!!

Just got a new HVAC system installed in my home. My old system bit the dust and I reached out to Fox Family HVAC to come out and estimate a new one. Every step from the estimate, the financing, the contract, to the installation was stellar! Sasha, from their office team, made the financing process easy and painless. All of the techs were personable, knowledgeable, and super professional. Greg Fox even came the morning of to make sure I felt comfortable enough to reach out to him if there was an issue. I was very impressed.

I highly recommend Fox Family and would chose their services again in a heartbeat!

I called Monday afternoon & was able to schedule an appointment for Wednesday. They actually had availability for Tuesday (next day) as well.
Chris, the...

Fox responded in less than 6 business hours after calling late in the afternoon the day before service. An email and text showed up after the call with the technicians name and when he was expected to service our not working heater. Collin called and said he would be able to come earlier that the time he was expected. Collin was very professional and courteous, and explained what he was working on after what he found to be the issue with our heater. The price quoted is what the price was, and the price was a fair price for the work performed. I will highly recommend Fox to family and friends. This was a 5 out of 5 star service for quality work performed.

Teaching my two adult son's to always get more than one estimate when seeking a contractor..

Luckily, my realtor buddy Mike G. Referred me.

I called on...